Privacy Policy and Terms and Conditions
Privacy Policy
Effective Date: November 15, 2024
At Forge Construction Group, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us online, over the phone, or in person.
Information We Collect
We may collect the following types of information:
Personal Information: Name, address, phone number, email address, and payment details.
Project Details: Information related to your construction or renovation needs, such as property specifications and design preferences.
Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
How We Use Your Information
Your information is used to:
Provide and manage our services, including project planning and execution.
Communicate with you regarding consultations, updates, and promotional offers.
Process payments securely.
Improve our website, services, and customer experience.
How We Protect Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes:
Secure payment processing.
Regular system monitoring and updates.
Restricted access to sensitive data.
Sharing Your Information
We do not sell your information. We may share your information with trusted third parties only as necessary to provide services, such as payment processors or subcontractors, or to comply with legal obligations.
Your Choices
You can:
Opt out of receiving marketing communications by replying STOP to SMS or following unsubscribe instructions in emails.
Request access, correction, or deletion of your personal information by contacting us directly.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Forge Construction Group
8801 Fast Park Dr #301, Raleigh, NC 27617
info@forgecg.com
336-981-7116
Terms and Conditions
Effective Date: November 15, 2024
Welcome to Forge Construction Group. By engaging with our services or using our website, you agree to the following terms and conditions:
Services
Forge Construction Group offers construction and renovation services tailored to your needs. Specific terms of each project, including timelines, costs, and deliverables, will be outlined in a separate agreement.
Payments
A deposit is required to secure project timelines, with the remaining balance due as outlined in the project agreement.
Payments are processed securely, and payment details are protected in accordance with our Privacy Policy.
Late payments may result in project delays or additional fees.
Cancellations and Refunds
Project cancellations must be submitted in writing. Refunds of deposits are subject to the terms outlined in your project agreement.
Refunds for services already rendered are not provided.
Data Usage
By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.
SMS and Email Communication
By providing your contact information, you consent to receive SMS and email communications related to your project and occasional promotions.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS communications.
Intellectual Property
All content on our website, including text, images, and graphics, is the property of Forge Construction Group and may not be used without our permission.
Liability
Forge Construction Group is committed to delivering quality services. However, we are not liable for delays or damages caused by circumstances beyond our control, including weather or supply chain issues.
Governing Law
These terms are governed by the laws of North Carolina. Any disputes arising from our services will be resolved in accordance with these laws.
Contact Us
For questions about these Terms and Conditions, please contact us at:
Forge Construction Group
8801 Fast Park Dr #301, Raleigh, NC 27617
info@forgecg.com
336-981-7116